Terms and Conditions

Terms and Conditions

PowerLoop

Last Updated: 11 March 2026

These Terms and Conditions govern your use of the PowerLoop website and the purchase of products from our store. By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website.

1. About Us

This website is operated by PowerLoop.

For customer enquiries or support, please contact:

Email: powerloopstore@gmail.com

2. Eligibility

By using this website and placing an order, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian.

3. Products

We aim to ensure that product descriptions, images, and prices are accurate. However:

  • Product images may vary slightly from the actual item

  • Colours may appear differently depending on your device or screen

  • We reserve the right to modify or discontinue products at any time without notice

4. Pricing and Payment

All prices are displayed in the currency shown on the website at checkout.

Customers are responsible for any import duties, customs fees, or taxes required by their country.

Payment must be made in full at the time of purchase using the payment methods available on our website.

5. Order Acceptance

After placing an order:

  1. You will receive an order confirmation email.

  2. This email confirms receipt of your order but does not guarantee acceptance.

  3. We reserve the right to cancel or refuse any order due to stock availability, pricing errors, or suspected fraud.

If an order is cancelled after payment, a full refund will be issued.

6. Shipping and Delivery

PowerLoop ships internationally, including to the United Kingdom, United States, and Canada.

Delivery times provided on the website are estimates only and may vary due to:

  • Shipping carrier delays

  • Customs processing

  • Weather or other external factors

PowerLoop is not responsible for delays once the package has been shipped.

7. Returns and Refunds

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

  • The item must be unused

  • The item must be in its original condition and packaging

Refunds will be issued once the returned product has been received and inspected.

Return shipping costs may be the responsibility of the customer unless the product is faulty or incorrect.

Customers in the UK retain rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Customers in other countries retain any rights granted by their local consumer protection laws.

8. Faulty or Damaged Products

If you receive a defective or damaged product, please contact us as soon as possible at:

powerloopstore@gmail.com

We may offer a replacement, repair, or refund depending on the situation.

9. Intellectual Property

All content on the PowerLoop website including:

  • Logos

  • Images

  • Text

  • Product descriptions

  • Graphics

is the property of PowerLoop and may not be copied, reproduced, or distributed without permission.

10. Limitation of Liability

To the fullest extent permitted by law, PowerLoop shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Shipping delays outside our control

Nothing in these Terms limits your legal rights under applicable consumer laws.

11. Privacy

Your personal data is processed in accordance with our Privacy Policy and relevant data protection regulations, including the UK GDPR where applicable.

12. Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time. Any updates will be posted on this page with the revised date.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

However, if you are a consumer located outside the United Kingdom, you may also have rights under the consumer protection laws of your country.